If you have mobile phone linked to your account, you will be able to
change your login name (email) using SMS verification.
When you lost control of your account so that both password and
login name (email) were changed and you don't have mobile phone attached,
you have to submit manual recovery request to us providing your
personal ID documents matching your name entered during account creation.
If you don't have mobile phone attached and you haven't entered
your real name during account creation, there is no way we can verify
you are the real owner of specific account. Unfortunately recovery
is not available in this case. You can only start the game from scratch
by creating a new account. Please, pay serious attention to registration
details this time.
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