If you have mobile phone linked to your account, you will be
able to change your login name (email) using SMS verification.
When you lost control of your account so that both password and
login name (email) were changed and you don't have mobile phone
attached, you have to submit manual recovery request to us
providing your personal ID documents matching your name entered
during account creation.
If you don't have mobile phone attached and you haven't entered
your real name during account creation, there is no way we can
verify you are the real owner of specific account. Unfortunately
recovery is not available in this case. You can only start the
game from scratch by creating a new account. Please, pay serious
attention to registration details this time.
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