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Payment issues with Skrill/SuperRewards

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If any of you are having issues with donating with Credit Card through Skrill / SuperRewards - please post about them here (without any personal details). Or at least post here to confirm you have them. Currently we are integrating alternative payment system and will experimentally unlock it for those who are having issues with Skrill and/or SuperRewards.

6 years ago Quote
6 years ago Quote

Thanks, berserker, for opening this thread. I have been playing this game since A7 and have donated several times using a debit card that I use on a daily basis. Three times previously I have had problems trying to donate and this last time I have been trying over a three day period and have ben refused.

During this period I have used the same debit card for shopping at four different places and not had any problems. If you can arrange for us to donate with a credit/debit card but not through Skrill that would be great.

6 years ago Quote
6 years ago Quote

Are we supposed to be able to use those prepaid Visa's you can buy? Just tried to use a $100 Visa gift card and Skrill wouldn't process it. I even made sure to choose a donation amount that allowed for the Canadian/American exchange rate.. 

6 years ago Quote
6 years ago Quote
Reply to

Are we supposed to be able to use those prepaid Visa's you can buy? Just tried to use a $100 Visa gift card and Skrill wouldn't process it. I even made sure to choose a donation amount that allowed for the Canadian/American exchange rate.. 

You better ask that questions at SuperRewards support as we don't process the payments ourselves:

http://support.playerize.com/anonymous_requests/new

Edited -1 second later by .
6 years ago Quote
6 years ago Quote
Hello,
The payment processor, Skrill,  is a UK based company so the Visa Gift card company may be declining the activity because they see it as an international transaction. Paypal is better about processing Gift Cards. If you have a Paypal account, add the card to your paypal account and select the card at checkout.

Well that blows....

6 years ago Quote
6 years ago Quote

We are working on integrating additional payment processor which has like 700+ different payment methods accepted which maybe accepts those gift cards among other options. I will unlock it for selected players at first, so if you are willing to try it out when it will be ready - post here.

6 years ago Quote
6 years ago Quote

I am interested actually, I'm not a huge fan of PayPal as I've had purchases I never made show up on my account before and shut it down.. I really hate using any service that links in any way to my bank account, or credit service (like a regular credit card), I don't trust it. This is why I prefer to just buy the Prepaid Visa's or MC's, especially since this is not like a regular monthly payment thing.. Thanks Bers!!

6 years ago Quote
6 years ago Quote

I am interested in the new payment method too.

6 years ago Quote
6 years ago Quote
Reply to

If any of you are having issues with donating with Credit Card through Skrill / SuperRewards - please post about them here (without any personal details). Or at least post here to confirm you have them. Currently we are integrating alternative payment system and will experimentally unlock it for those who are having issues with Skrill and/or SuperRewards.

I am having problems with donating, I am using the same card but still will not accept payment!

6 years ago Quote
6 years ago Quote

Having the same problem.

6 years ago Quote
6 years ago Quote

Having problems with Skrill as well. Always used that method since starting playing, it is now telling me 'We are unable to process this payment. Please review your payment details and try again'Tried re-entering my card details and got the same message. I don't have a pay-pal account so..................

6 years ago Quote
6 years ago Quote
Reply to Anonymous

Having problems with Skrill as well. Always used that method since starting playing, it is now telling me 'We are unable to process this payment. Please review your payment details and try again'Tried re-entering my card details and got the same message. I don't have a pay-pal account so...........

Please disregard this message. Now have a PayPal account and seems to working ok

6 years ago Quote
6 years ago Quote

Will paying by debit card be fixed?

6 years ago Quote
6 years ago Quote

SuperRewards is not working for me.  When I click the link to donate I just get a blank page and cannot access the site to donate.

5 years ago Quote
5 years ago Quote

Still can't get in to donate.  Still just getting a blank page.  Any idea when this will be resolved?  It is very frustrating as there are things I would like to do but cannot until I can donate.

5 years ago Quote
5 years ago Quote
Reply to

Still can't get in to donate.  Still just getting a blank page.  Any idea when this will be resolved?  It is very frustrating as there are things I would like to do but cannot until I can donate.

Contact SuperRewards support here:

http://support.playerize.com/anonymous_requests/new

5 years ago Quote
5 years ago Quote

Please see the attached file, I can't donate, my Country is Myanmar(Burma).

https://ibb.co/mtvgXo

5 years ago Quote
5 years ago Quote

I am having problems with the payment process on Skrill.

5 years ago Quote
5 years ago Quote

I have enabled alternative payment method (Xsolla) for those who posted in this thread. Let us know about your experience.

5 years ago Quote
5 years ago Quote

The last time was fine, but the previous time there were some larger periods of time where the window that superrewards was supposed to open just went to an error over and over, no matter what the selected payment method was

5 years ago Quote
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