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Payment issues with Skrill/SuperRewards

If any of you are having issues with donating with Credit Card through Skrill / SuperRewards - please post about them here (without any personal details). Or at least post here to confirm you have them. Currently we are integrating alternative payment system and will experimentally unlock it for those who are having issues with Skrill and/or SuperRewards.

2 months ago

Thanks, berserker, for opening this thread. I have been playing this game since A7 and have donated several times using a debit card that I use on a daily basis. Three times previously I have had problems trying to donate and this last time I have been trying over a three day period and have ben refused.

During this period I have used the same debit card for shopping at four different places and not had any problems. If you can arrange for us to donate with a credit/debit card but not through Skrill that would be great.

2 months ago

Are we supposed to be able to use those prepaid Visa's you can buy? Just tried to use a $100 Visa gift card and Skrill wouldn't process it. I even made sure to choose a donation amount that allowed for the Canadian/American exchange rate.. 

2 months ago

Reply to MorgennaRaene :

Are we supposed to be able to use those prepaid Visa's you can buy? Just tried to use a $100 Visa gift card and Skrill wouldn't process it. I even made sure to choose a donation amount that allowed for the Canadian/American exchange rate.. 

You better ask that questions at SuperRewards support as we don't process the payments ourselves:

http://support.playerize.com/anonymous_requests/new

2 months ago

Hello,
The payment processor, Skrill,  is a UK based company so the Visa Gift card company may be declining the activity because they see it as an international transaction. Paypal is better about processing Gift Cards. If you have a Paypal account, add the card to your paypal account and select the card at checkout.

Well that blows....

2 months ago

We are working on integrating additional payment processor which has like 700+ different payment methods accepted which maybe accepts those gift cards among other options. I will unlock it for selected players at first, so if you are willing to try it out when it will be ready - post here.

2 months ago

I am interested actually, I'm not a huge fan of PayPal as I've had purchases I never made show up on my account before and shut it down.. I really hate using any service that links in any way to my bank account, or credit service (like a regular credit card), I don't trust it. This is why I prefer to just buy the Prepaid Visa's or MC's, especially since this is not like a regular monthly payment thing.. Thanks Bers!!

2 months ago

I am interested in the new payment method too.

2 months ago

Reply to berserker :

If any of you are having issues with donating with Credit Card through Skrill / SuperRewards - please post about them here (without any personal details). Or at least post here to confirm you have them. Currently we are integrating alternative payment system and will experimentally unlock it for those who are having issues with Skrill and/or SuperRewards.

I am having problems with donating, I am using the same card but still will not accept payment!

1 month ago

Having the same problem.

1 month ago

Having problems with Skrill as well. Always used that method since starting playing, it is now telling me 'We are unable to process this payment. Please review your payment details and try again'Tried re-entering my card details and got the same message. I don't have a pay-pal account so..................

1 month ago

Reply to Anonymous :

Having problems with Skrill as well. Always used that method since starting playing, it is now telling me 'We are unable to process this payment. Please review your payment details and try again'Tried re-entering my card details and got the same message. I don't have a pay-pal account so...........

Please disregard this message. Now have a PayPal account and seems to working ok

1 month ago

Will paying by debit card be fixed?

1 month ago

SuperRewards is not working for me.  When I click the link to donate I just get a blank page and cannot access the site to donate.

3 weeks 5 days ago

Still can't get in to donate.  Still just getting a blank page.  Any idea when this will be resolved?  It is very frustrating as there are things I would like to do but cannot until I can donate.

3 weeks 4 days ago

Reply to sandy :

Still can't get in to donate.  Still just getting a blank page.  Any idea when this will be resolved?  It is very frustrating as there are things I would like to do but cannot until I can donate.

Contact SuperRewards support here:

http://support.playerize.com/anonymous_requests/new

3 weeks 4 days ago

Please see the attached file, I can't donate, my Country is Myanmar(Burma).

https://ibb.co/mtvgXo

2 weeks 5 days ago

I am having problems with the payment process on Skrill.

2 weeks 5 days ago