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Anyone else having issues with Xsolla? This is the first time I'm ubal to donate. I have being trying since yesterday with no results. I get the following message :

Has anyone used a different form of payment ? I never had issues with Xsolla before thisĀ 

"Something is going wrong

It's not you, it's us, but we can help. Please contact our customer support.Error code: 1000-0001

3 weeks 1 day ago

Yes, having the same problem the last couple of days, and now I've lost my discount and building perk.

2 weeks 6 days ago

I have just used it and it worked fine, hopefully it will now work for you both too.

2 weeks 5 days ago

I also just donated and it has processed through the account I used to purchase through xsolla (invoice # 491010522), but have not received my Enkord 10/30/2019. Said it would take 30 minutes it's been a couple of hours.

2 weeks 4 days ago

I have been trying for two day to make a donation through Xsolla inc. It keeps being refunded with no explanation. showes it is being processed on my account and then it gets refunded the next day.Is there any other way to make donations?

2 weeks 2 days ago

I have been trying for two day to make a donation through Xsolla inc. It keeps being refunded with no explanation. showes it is being processed on my account and then it gets refunded the next day.Is there any other way to make donations?

2 weeks 2 days ago

Reply to Anonymous :

I have been trying for two day to make a donation through Xsolla inc. It keeps being refunded with no explanation. showes it is being processed on my account and then it gets refunded the next day.Is there any other way to make donations?

Have you tried to contact their support? What did they say?

2 weeks 0 days ago

Meanwhile I have enabled SuperRewards for you, until you resolve your issue with Xsolla

2 weeks 0 days ago