WEBSITE: Bugs, Mistakes & Suggestions (Website only)

Hi there and nice job berserker,

I know where it is, but i believe the "logout" button is hard to find. Because of the fact some people will login at common computer (school, university, job) it would be better to bring the "logout" button on the mainpages and don't hide it at the "user control panel".

Hmm i have many original games, my collection is not that small. As far as i know i played totem tribe too but some years ago. I can't remember, but i believe it just was a 1h Test or demo-version or something like that. It was funny but not spezial enough for me to buy the full version. I just found it because of gunrox and at this time this was the genre i want to play.

The website looks amazing and professional. A huge step forward. The layout is great but the style is like always a bit special. I can't describe what i want to say. Its something like gunrox everything fits together and is very clear but some of the details look very much like a game for small children. It was difficult to convince adult friends to test gunrox because of the style. Here beside of the small details it could be easier. The first impression is much more adult. I hope you know what i mean ;)

Making a form is no big deal. In fact there is a link to our company website below (enkord.com) and there is a contacts section on enkord.com with a form (which still being spammed heavily, captchas do not stop bots too much when you have website with a decent amount of traffic).

I do understand that customer service should come first, but manually digging through spam is not a very good option once you hit some volume of orders. And with free-to-play games it's even more complicated, cause free players require proper support too. That's why I think we should use a clever approach to this problem (integrated system), and that takes time.

There's no point in creating a product and selling it if you're not also making sure your customers are happy in receiving it.

But there is no product yet :) Since at this moment the game is not live in any form I think we can postprone the development of such system until we at least launch an alpha.

Every building must be built brick by brick. We will have an awesome support system when it's time :)

It appears the time is not updating on the forums page as to newly posted items. One is working but not a couple of others. 

Oh it started working now!

Like "Nana" said, I hate my "Johnna" nickname-- set it up in 2009 and want something cooler. And plans to implement this yet?  Otherwise site looks great.

The new site looks good. I haven't really looked around much, but my first act was to try to change my username. It's now "nana" and I don't want that name anymore. I've had a brief look at the user panel and can see options to change my email and password... but nothing for username. EDIT: Never mind. I see now that the option is under 'heroes', which I don't think will be very obvious to most people. Perhaps you should have some sort of information on the 'info' page that tells you that usernames can be changed on the 'heroes' section. 

Except apparently I can't change it there either... ? Apparently I have to have a country first... ? That's confusing.

As for the name change - I did promised one time name change, but it's not implemented yet. It will be implemented later though. I have only two hands and so much stuff to do :)

As for the Heroes section - when the game will be launched you will be able to create country/hero which might have different name from your global name and you will be able to change one of your heroes portrait to be used as an avatar on forums. You can also use his/her name to be displayed, thus it will be kinda rename.

Ok, I've added direct link to the contact form below, but I really see we are missing different button which is called "Solve my specific problems or provide means to do so" :)

Yeah we are talking past each other. All I was advocating for was an obvious "contact us" link or form.Thank you for adding it.

Possible bug: it shows me that I'm not logged in although now, when I am posting comments, obviously I am. 

I had to change my password because of that, still no improvement afterwards, nothing happened when I pressed the login button.  

You were down this am, but your back!!!! I see you added something to the left of the topics a chat "balloon" and a green check mark. Guess that means I looked at something. 

hey bers

not bad, not bad at all :)

BTW, as a player that haven't played original games, what do you think about TT2 after seeing this website?

i havent played any of the TT but i think the website is not bad, not bad at all. except perhaps 1 tiny thing that is totaly missing here........ hmmmm

There is no commersials :) 

cant wait for the game

1 question, why i cant edit my own reply, though there is a button for that

and now i cant even see my own posts :( though i still logged on